Begin with Scope and Eligibility
Identify who the campaign is meant for: new profiles, invited users, a membership level, a region, or profiles that have completed verification.
Keep an eye out for one-profile, one-phone, or household boundaries. Those terms can matter even when every other step is completed correctly.
- Go over the eligible-profile definition.
- Review region and age guidelines.
- Notice invitation criteria.
- Review duplicate-profile boundaries.
Find the Required Action
Separate activation from the eligible action. Tapping join may start tracking, as a named game, competition, or profile move completes the condition.
Review any minimum, maximum, excluded topic, or sequence. An move that looks similar may not count if it's outside the listed feature.
- Activate before acting.
- Work with the named application feature.
- Review minimum and maximum values.
- Notice excluded topics.
Write Down Every Relevant Date
An campaign can have separate times for activation, action completion, reward credit, and reward use. Record the full date and timezone instead of guessing from “ends soon.”
If progress depends on a final competition outcome, allow that outcome to settle before treating the profile entry as late.
- Note the activation closing time.
- Record the completion window.
- Double-review the crediting period.
- Hold on to the use expiry.
Handle Updates and Disputes
Latest terms can be clarified or changed through an EZ77 notice. Hold on to the version that applied when you activated, as still reading later notices for operational updates.
For a mismatch, compare the terms with activation, action records, progress, and final credit. Provide those pieces together instead of arguing from the banner alone.
- Keep the dated terms screen.
- Review verified change notices.
- Compare every stage.
- Submit evidence in one case.